📖 Help Center

How to use
Sync Our Schedule

Everything you need to publish, share, and manage calendars your community will actually use.

🚀

Getting Started

Create your account and get oriented with the dashboard

What is Sync Our Schedule?

Sync Our Schedule is a calendar publishing platform. You create calendars, add events, and share a subscribe link with your community. When people subscribe, your events appear directly in their Apple Calendar, Google Calendar, or Outlook — and any changes you make sync automatically to every subscriber's device.

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No more manual updates. When you add or change an event, every subscriber sees it automatically — no apps to download, no accounts to create on their end.

Creating Your Account

  1. Visit syncourschedule.com and click Sign Up
  2. Enter your name, email, and password — that's all that's required
  3. You're in. You'll land on the Dashboard, your home base for everything

The Dashboard

The Dashboard shows all your calendars and organizations at a glance. From here you can create new calendars, jump into existing ones, and manage your organizations.

Dashboard overview
syncourschedule.com/dashboard
Good morning, Kyle 👋
Manage your calendars and organizations
Your Calendars
Youth Ministry
12 events · 48 active subscribers
📅 Open⚙️ Settings
General Services
8 events · 124 active subscribers
📅 Open⚙️ Settings
Women's Circle
5 events · 31 active subscribers
📅 Open⚙️ Settings
+ Create new calendar
Organizations
Northeast Christian Church
3 calendars · 1 member
📅

Calendars

Your calendars are where events live and subscribers connect

Creating a Calendar

From the Dashboard click + New Calendar. Fill in the details:

FieldDescriptionRequired?
NameWhat people will see when they subscribeRequired
DescriptionWhat this calendar is for — shown on the subscribe pageOptional
ColorIdentifies the calendar visually in your dashboard and on public pagesOptional
TimezoneDefault timezone for all events in this calendarRequired

Calendar Settings

Click the ⚙️ Settings button on any calendar page to update the name, description, color, or timezone at any time. Changes save immediately and reflect on the public subscribe page.

Calendar page — events and collaborators
syncourschedule.com/calendar?id=…
Youth Ministry Calendar
📝 12 events
👥 48 active subscribers
📅 America/Chicago
⚙️ Settings
📊 Analytics
🔗 Share
Events (12)
+ New Event
Sunday Worship Service
📅 Sun, Feb 23 at 10:00 AM · Weekly
📋
✏️
🗑️
Youth Group Meeting
📅 Fri, Feb 28 at 6:30 PM
📋
✏️
🗑️
Spring Retreat
📅 Sat, Mar 15 — All Day
📋
✏️
🗑️
Collaborators
editor
Pending Invites
Expires 2/24/2026
⏳ editor
🗑️
📝

Events

Add, edit, and organize the events that subscribers will see

Creating an Event

Inside a calendar, click + New Event. The event form has four sections:

SectionFields
📝 Event DetailsTitle (required), description, location
🕐 Date & TimeStart/end date and time, all-day toggle, timezone override
🔄 RepeatDaily, weekly, monthly, yearly, or weekdays with optional end conditions
🔗 Trackable LinkAdd a destination URL to create a short tracking link with click analytics
📍

Always add a location or meeting link — subscribers can tap it in their calendar app to navigate or join a call without hunting for the details.

Repeating Events

In the Repeat section, choose how often the event recurs:

  • Does not repeat - Single occurrence (default)
  • Daily - Every day
  • Weekly - Same day each week
  • Monthly - Same date each month
  • Yearly - Annual recurrence
  • Every weekday (Mon-Fri) - Skip weekends

After selecting a repeat type, choose how the recurrence ends:

  • Never - Continues indefinitely
  • On [date] - Ends on a specific date
  • After [number] occurrences - Stops after X times

Recurring events appear as individual entries in subscribers' calendars on each occurrence date.

Trackable Links

Add a destination URL (like a Zoom link or event registration page) and click Generate Short Link to create a trackable short URL. When you share the event, subscribers will see your short link, and you can track click analytics in your calendar's Analytics page.

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Use All-Day events for holidays, deadlines, and multi-day conferences. These appear at the top of the day in Apple Calendar, Google Calendar, and Outlook rather than on a timeline.

Editing, Duplicating & Deleting Events

Each event in the list has three action buttons:

  • 📋 Duplicate button - Quickly create a copy of the event with all the same details. The duplicate opens in the "Create Event" form with "(Copy)" added to the title, allowing you to make adjustments before saving. Perfect for creating similar events or using an event as a template.
  • ✏️ Edit button - Modify the existing event. Changes sync to all subscribers' calendars automatically.
  • 🗑️ Delete button - Permanently remove the event (asks for confirmation first).
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Pro tip: Use the duplicate feature to quickly create event series like "Session 1", "Session 2", etc., or to copy recurring events with small variations (like the same meeting at different locations).

Searching & Filtering

Use the search bar to filter events by title, the Date dropdown to show only upcoming or past events, and the Sort dropdown to control the display order.

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Sharing Your Calendar

Get your subscribe link in front of the people who need it

The Subscribe Page

Every calendar has a public Subscribe page — a clean, mobile-friendly page where anyone can subscribe to your calendar in one tap. No account required on their end.

Public subscribe page — what your community sees
sub.syncourschedule.com/subscribe?id=…
📅
Youth Ministry Calendar
Northeast Christian Church — all youth events, retreats, and weekly meetings
Subscribe with your calendar app
🍎
Apple Calendar
📅
Google Calendar
📧
Outlook
📱
Other Apps
🔗
Copy Link

What to Share

Click 🔗 Share on your calendar page to get the subscribe link. Share it anywhere your audience will see it:

  • Email newsletters and bulletins
  • Your website or social media bio
  • Printed programs or signage (as a QR code)
  • In-person announcements with the QR code on a slide

QR Code

Click the QR Code button on your calendar page to view and download a QR code that links to your Subscribe page. Scan it with any smartphone camera — no app required — and it opens the subscribe page instantly.

QR code modal
syncourschedule.com
Youth Ministry Calendar — QR Code
Scan to subscribe on any device
⬇️ Download PNG
📋 Copy Link

Raw ICS Feed URL

For advanced users or custom integrations, the raw .ics feed URL is available on your calendar page. Paste it into any calendar app that supports ICS subscriptions:

  • Apple Calendar: File → New Calendar Subscription → paste URL
  • Google Calendar: Other calendars → From URL → paste URL
  • Outlook: Add calendar → Subscribe from web → paste URL
👥

Collaborators

Invite others to help manage a calendar

Permission Levels

RoleWhat they can do
EditorCreate, edit, and delete events. Cannot change calendar settings or invite others.
ViewerView the calendar and its events only. Cannot make any changes.

Inviting a Collaborator

  1. Open the calendar you want to share
  2. Click + Invite in the Collaborators panel on the right
  3. Enter their email address and choose Editor or Viewer
  4. Click Send Invitation — they'll receive an email with a link to accept

Invitations expire after 7 days. If they don't accept in time, cancel the old one in Pending Invites and send a new one.

Pending Invitations

Invitations you've sent but that haven't been accepted yet appear in the Pending Invites section below the active collaborator list. Each pending invite shows the invited email, their permission level, and when the invitation expires.

Managing Collaborators

Each collaborator (both active and pending) has a three-dot menu (⋮) in the top-right corner of their card. Click it to see available actions:

  • For active collaborators: Remove (immediately revokes their access)
  • For pending invites: Cancel Invite (deletes the invitation before it's accepted)
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You cannot remove yourself from a calendar. If you need to leave, ask another owner or admin to remove you.

🏢

Organizations

Group multiple calendars under one roof with a shared team

An Organization is a group that owns multiple calendars together. Instead of managing every calendar individually, you create an organization and all its members can access every calendar inside it. Perfect for churches, schools, sports clubs, or any group that publishes multiple calendars.

Creating an Organization

  1. From the Dashboard, click + New Organization
  2. Enter a name and optional description
  3. Choose a brand color — used on your organization's public share page
  4. Click Create Organization
Organization page — calendars and members
syncourschedule.com/organization?id=…
⛪ Northeast Christian Church
👤 3 members  ·  📅 4 calendars
📅 Share
✏️ Edit Organization
Calendars
+ New Calendar

General Services

8 events · 124 active subscribers

📅

Youth Ministry

12 events · 48 active subscribers

📅

Women's Circle

5 events · 31 active subscribers

📅
Members
+ Invite
Kyle B.
owner
Sarah M.
member
Pending
member
Expires 3/5/26

Member Roles

RolePermissions
OwnerFull control — manage calendars, invite/remove members, edit organization settings, delete the organization
MemberView all organization calendars and events — cannot change settings or manage members

Inviting Members

  1. Open your organization page
  2. In the Members section, click the + Invite button
  3. Enter their email address and select Member or Admin role
  4. Optionally add a personal message
  5. Click Send Invitation — they'll receive an email with a link to accept

Organization invitations expire after 7 days. If they don't accept in time, you can cancel and resend a new invitation.

Managing Members

Each member (both active and pending) has a three-dot menu (⋮) in the top-right corner of their card. Click it to:

  • For active members: Remove them from the organization (revokes access to all organization calendars)
  • For pending invites: Cancel the invitation before it's accepted

Organization Share Page

Every organization has a public Share page that shows all your calendars in one place. Click the 📅 Share button at the top of the organization page to get the link. This is the best link to share with your community — they can browse all your calendars and subscribe to whichever ones they want.

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Analytics

Understand how your calendars are growing and performing

Access Analytics from the 📊 Analytics button on any calendar page. Use the time period selector to filter by 7 days, 30 days, 90 days, or all time.

Analytics dashboard — stat cards
syncourschedule.com/analytics?id=…
Calendar Analytics — Youth Ministry
📅 12 events
48 active
👥 203 total
📈 1.2k views
👁️
1,247
Total Views
↑ 12%
🍎
89
Apple Cal
↑ 4%
📅
114
Google Cal
↑ 18%
📧
0
Outlook
📱
48
Active Subs
↑ 8%

Understanding Each Metric

MetricWhat it means
Total ViewsTimes someone visited the subscribe page and clicked a platform button
Apple / Google / OutlookClicks on each specific platform's subscribe button
Unique VisitorsDistinct visitors to the subscribe page
Active SubscribersUsers who have accessed the calendar 3+ times in the last 30 days (filters out casual viewers)

About Active Subscribers

Active Subscribers counts users who have accessed your calendar 3 or more times in the last 30 days. This filters out casual viewers and one-time visitors, giving you a more accurate count of people who are actually subscribed and regularly checking your calendar.

When someone subscribes to your calendar, their calendar app (Apple Calendar, Google Calendar, Outlook, etc.) automatically fetches the calendar feed in the background to check for updates. Subscribers who regularly sync will naturally reach 3+ accesses within a few days.

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Why 3+ accesses? This threshold helps distinguish between actual subscribers (who check regularly or whose apps auto-sync) and casual viewers who might have visited your calendar page only once or twice. If someone checks your calendar from different locations (home, work, phone), they won't be triple-counted unless they're accessing it frequently enough to be considered an active subscriber.

Event Short URL Analytics

The Event Short URL Analytics table shows events with trackable destination links, ranked by click count. For each event with a short URL, you can see:

  • Event name and date
  • Short URL - Your branded tracking link
  • Destination - Where the link redirects to
  • Total Clicks - Number of times the short URL was clicked
  • Details - View click analytics including unique clicks and last click timestamp

Use the search bar to filter events by name. This helps you understand which event links drive the most engagement.

🔧

Troubleshooting

Solutions to the most common issues

Events aren't showing up for subscribers

  • Calendar apps sync on their own schedule — changes can take a few minutes to a few hours to appear
  • Our system: Your ICS feed updates within seconds after creating/editing/deleting an event
  • Apple Calendar: Syncs automatically every 1-2 hours, or manually refresh by right-clicking the calendar
  • Google Calendar: Syncs every 12-24 hours automatically; cannot be manually refreshed for subscribed calendars
  • iPhone: Pull down on the calendar view to refresh, or go to Settings → Calendar → Accounts → your subscription → toggle off/on

Active Subscribers shows 0

  • This is normal for a new calendar — the count only updates after a subscribed device's app polls the feed in the background (not when they click subscribe)
  • If you have known subscribers, their app may not have synced yet, or they may be on a shared network IP

Invitation email wasn't received

  • Ask the recipient to check their spam or junk folder
  • Invitations expire after 7 days — cancel the old one and send a fresh invite if needed
  • Double-check the email address in the Pending Invites list

I can't edit a calendar

  • You may be a Viewer collaborator rather than an Editor — contact the calendar owner to upgrade your permissions
  • Organization Members can view calendars but cannot edit events unless specifically added as an Editor collaborator on that calendar
💬

Still stuck? Reach out at [email protected] and we'll help you out.

📖

Glossary

Quick definitions for key terms

📅 Calendar
A collection of events with its own subscriber feed, subscribe page, and share link.
🏢 Organization
A group that owns multiple calendars and shares a team of members who can access all of them.
📄 ICS / .ics
The standard calendar file format used by Apple Calendar, Google Calendar, Outlook, and virtually every other calendar app.
🔗 Feed URL
The web address of your calendar's .ics file. Calendar apps poll this URL every few hours to stay in sync.
✅ Subscribe
When someone's calendar app adds your feed URL and begins syncing your events automatically.
👤 Collaborator
A person invited to help manage a specific calendar, with either Editor or Viewer access.
👥 Member
A person invited into an Organization. Has view access to all calendars in that organization.
📱 Active Subscribers
Unique devices that fetched the calendar's ICS feed in the last 30 days — the best real-time subscriber count.
🔔 Reminder
An email sent to subscribers at a set time before an event (15 min, 1 hour, 1 day, or 1 week).
📷 QR Code
A scannable code linking directly to a calendar's Subscribe page. Scan with any smartphone camera.